Hotel SOPs that run inside the shift.

Focus Realm Hospitality is a service execution platform for hotels. It turns your standard operating procedures into timed tasks that run on staff phones during the shift. Every step captures timestamped evidence — photos, supervisor sign-offs, completion times — so the audit record writes itself while the work happens. It is not a hotel LMS, not a document management system, and not a checklist app. It is where the standard and the shift become the same thing.

No. An LMS teaches people what to do. Focus Realm makes sure it gets done, on time, to standard, with evidence. Training shows a video of how to reset a guest room; Focus Realm puts the timed task on the attendant's phone, gates the step until the photo exists, and writes a service record the moment they finish. Compared against a hospitality LMS the difference is the output: they produce a completion certificate, we produce an audit-ready service record.

Traditional hotel SOP management means a document — a binder, a PDF, a shared drive folder — that staff are supposed to read and follow. Focus Realm replaces the document with a timed task. The SOP becomes the unit of work: sequenced steps, a target time, photo gates, and supervisor sign-off built into the flow. When the task completes, the SOP has been executed rather than read, and the service record proves it. Digitising hotel SOPs this way means the standard reaches the floor on the next shift, not the next training cycle.

Photos, supervisor sign-offs, step completion timestamps and task duration — captured as the work happens, not reconstructed afterwards. A step that requires photo evidence will not close until the photo exists, so the evidence trail is a gate rather than an afterthought. Every item is tied to a specific room, a specific staff member, a specific shift and a specific standard, which is what makes hotel inspection readiness a filter rather than a fire drill.

No. Focus Realm runs in any browser, on any phone, over mobile data. No PMS integration, no special hardware, no IT deployment project. Staff use the phones they already carry. This is deliberate: the platform should work on day one of a pilot, not after a six-week integration.

Three people, three jobs, three interfaces. The people doing the work — room attendants, F&B, front office — get a mobile-first timed task built for one thumb in bright daylight on a cheap Android. Supervisors and heads of department get a desktop view of live floor state, blocked rooms and department performance. Whoever owns the standard at your property, usually the training lead or quality manager, gets a desktop workspace where it is written once and published straight into the shift. Not one responsive compromise — three purpose-built tools sharing one service record.

One property. Your floors, your standards, your shift patterns. We scope narrow on purpose so the evidence is real. A 15-minute demo walks the three interfaces against a live environment; then we deploy to a single property, typically starting with housekeeping, and the service record builds itself over the first thirty days. Pilots are scoped per property, so pricing comes out of that call rather than a rate card.

Three co-founders. Sehej Sharma is Co-Founder and CEO, responsible for category, positioning and go-to-market. Ali Electricwala is Co-Founder and COO, responsible for pilot design, customer success and commercial operations. Aditya Mishra is Co-Founder and CTO, responsible for platform architecture and subtraction-first design on Google Cloud and Firebase. The founding discipline: remove it unless it helps the shift.