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Trust centre

Security and trust at Focus Realm.

Schools, universities and hotel groups trust us with their people's data. This page sets out how we protect it, and what to ask us if you need more.

Infrastructure

  • Cloud hosting

    Our products are built on Google Cloud and Firebase, on managed infrastructure maintained by Google.

  • Encryption in transit

    All traffic is served over HTTPS. This site sends HSTS on every response, so browsers never fall back to plain HTTP.

  • Encryption at rest

    Data stored in Google Cloud and Firebase is encrypted at rest by the platform by default.

Access and accountability

  • Role-based access

    Each user sees what their role needs: staff, managers and administrators in Mise; students, teachers and administrators in education.

  • Activity record

    Work done in the products is timestamped and attributed to a person, so an institution can review what happened and when.

  • Least privilege internally

    Production access is limited to the engineers who need it to run the service.

Data protection

  • DPDP Act, 2023

    Personal data is handled in line with India's Digital Personal Data Protection Act, and with UK and EU GDPR where they apply.

  • Your data stays yours

    We process institutional data to run the service, not to sell it or to train third-party models.

  • Retention and deletion

    Data can be exported or deleted at the end of an engagement, on request from the institution.

Application security

  • Hardened headers

    HSTS, nosniff, frame denial, a strict referrer policy and a locked-down permissions policy on every response.

  • Abuse protection

    Public endpoints validate input, cap payload size and are rate limited.

  • Dependency hygiene

    Dependencies are kept current, and security updates are applied promptly.

Security reviews and questionnaires

Procurement or IT review on your side? We complete vendor security questionnaires and data processing agreements as part of onboarding.

Request a review

Report a vulnerability

Found something? Email hello@focusrealm.org with “Security” in the subject. We acknowledge reports within two working days. Our contact is also published at security.txt.

See also our Privacy Policy.